Shipping and returns

We ship you order insured. As our shipping partner is DPD, all parcels have a tracking number. With this tracking number, you can track you order at anytime. Each shipment is insured up to 500 euros.

Tracking

With each order, you'll receive a tracking number that will allow you to follow the status of your order on DPD's web page. Htttp://www.dpd.com With this tool, you can figure out when you can expect the delivery.

Delivery

DPD does one attempt to deliver the parcel. If no one is available, the driver will leave a note with 2 possibilities: you can go to the DPD local office and claim you parcel or you can ask for a second attempt to delivery. Without any feedback from you in the next 4 days, DPD will return the box to Cheeseboarder.

Returns

We want to make sure that you're completely satisfied with your orders.You're allowed to return any items ordered in 7 days, whatever reason it is. Please contact us before doing so, we'll give you a return number. Items and packaging must be in perfect conditions, with tag… You can change your mind, change the color, get an other model or get a refund if you want, but you'll have to support the shipping cost for the return. If we made a mistake and shipped you the wrong item, we'll refund all shipping cost.

Please ship back to:

Cheese Boarder

26 cour Lemaire

B4651 Battice

Belgium

We'll take care of all your returns in the 48 hours.